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Terms & Conditions

Pamelaalves.com, the Online Travel Portal offers Cheapest International & Domestic Airline Tickets. Our web services offer online availability from Airline Reservation Systems. The Fares shown are dynamic and are the cheapest available fares. The Fares may change dynamically at the time of Ticketing, depending on the booking class and availability, without Notice. Pamelaalves.com is a facilitator on behalf of the Airlines for Airlines reservations & Ticketing, The users make bookings on the website, and per our Terms of Services given below:

1. Flight Bookings

  • Passenger names must be same as on the Passport - Photo ID.
  • For long names, provide only First, Middle & Last name (no initials)
  • Travel may not be permitted, with incorrect name, &ticket need to be re-booked with charges.
  • For Child or Infant discount, must enter date of birth (DOB).
  • Provide passengers correct MOB No. & E-mail to receive E-ticket, SMS, & flight changes.
  • Customer must check Names, flight details, departure & arrival times at the finalizing/payment the booking.
  • Once Tickets are issued, Airlines cancellation, refund and all our applicable fees apply

Airlines Fares are dynamic and may change, at the time of Ticketing, depending on the booking class availability and the Fare difference as applicable will apply.

2. Online Payments

  • Online Payment Options, provide details of Credit – Debit Cards by Master, VISA, AMEX, RuPay, UPI, Online Net banking or Wallets. All transactions are SSL - 3D Secured.
  • Airline fares are shown in multiple Currencies, and but paid in Indian Rupees.
  • Customers are responsible for exchange rates and Bank changes.

3. Passport & VISA

  • Passport must be valid 06 months on the date of departure.
  • Customers are responsible to have VISA’s for Transit & Destination countries.
  • Pamelaalves.com are not responsible, if Airlines or Immigration deny Travel.
  • Passengers must carry printed e-ticket with Passport – Photo ID to Travel

4. Flight Changes & Re-Booking

  • Flight Change request must be confirmed by E-mail cs@Pamelaalves.com & Call Customer Support +91-120-4887777.
  • Airlines Rules, Tariffs apply for changes, re-routing or refunds.
  • Transaction fees, Service charges, Convenience fees apply and discounts are recalled.
  • Cancellation or Refunds, within 06 hours for Domestic Flight & 24 hours for International, contact Airlines directly.
  • Requests by SMS, WhatsApp or any other media not accepted.
  • In case of 'Web or Tele Check-in' the bookings must be changed or cancelled only by the passenger with the airlines, at the airport.
  • Flight bookings not cancelled 24 hours, in advance are treated as “NO SHOW” by the Airlines and their charges, Terms & Conditions apply.
  • Name change or corrections are subject to Airlines Rules and charges apply.
  • For Changes, Rebooking fee, difference of fares, taxes and our bank & our service charges are payable in advance.
  • Pamelaalves.com is not responsible for Flight cancellation or Re-schedule.
  • No refund applicable, after the expiry of the ticket validity.
  • Once Tickets issued, Airlines cancellation, refund and our all applicable fees apply.
  • Any Unutilized or 'No Show' Tickets, for any reasons, full cancellation & our charges apply.
  • Refund of Partially Utilized Tickets is done by Airlines with processing time upto 3 months.

5. Cancellation & Refunds

  • Booking Cancellation must be done 24 hours before Departure.
  • Cancellation & Refunds request must be sent only by E-mail cs@Pamelaalves.com
  • Pamelaalves.com require minimum 7 working days or more for processing Refunds.
  • In case of 'Web or Tele Check-in' the bookings must be changed or cancelled by the passenger with the airlines, at the airport.
  • Bookings not cancelled are treated as “NO SHOW” & airlines Refund rules apply.
  • For any Natural disaster or cancellation of flight, Pamelaalves.com will not be responsible for any compensation or refund. Contact airlines directly.
  • Any loss, due to noncompliance of VISA transit & destination regulation, will be the customers’ responsibility & Pamelaalves.com will not be responsible for any loss of cancellation charges.
  • Refunds, if permitted, can be only processed by Pamelaalves.com.
  • For Cancellations made with the Airline, advise airlines staff & Ref. no. for any refund.
  • Refunds are subject to airlines cancellation, refund, no-show, penalty rules & Service Fees.
  • For Refunds, service fee &bank charges apply.
  • Refund can only be paid to the original Credit – Debit Card holder or Remitter.
  • Partially Used ticket Refund, airlines Cancellation, Refund, Penalty, Rules with banks & our Service fees apply.
  • Any discount, rebates or Promos, bank charges are deducted and re-called.
  • For Refunds, customer are required to provide documents for Airlines.
  • Meal, priority seat or any special services charges are Non-Refundable.
  • Part Refunds are subject to approval and confirmation by the airlines.
  • In case of Medical or Death of passenger or immediate family member, refunds are subject to airline rules and at their discretion.
  • Taxes are non-refundable.
  • No refund would be payable after the expiry of the ticket validity.
 

6. Unutilized Travel Booking

  • Once, ticket issued, all cancellation, refund and all fee’s apply.
  • Full cancellation and Fees’ apply for Unutilized or 'No Show' Tickets